Refunds

REFUNDS

All products purchased on flavourbeast.com are final sale and cannot be refunded or exchanged once the order has been shipped out. If there are any defects, please see the warranty section below for details.

Please also be advised that all our packages are shipped using our national courier’s age verification service to ensure that every person that places an order with us is at least the age of majority to purchase tobacco, nicotine and/or related products in their respective jurisdiction. If you are not able to present valid photo ID to confirm your age upon delivery or pickup, your package will be returned to us, and you will not be eligible for a refund.

Refund payments typically take up to 5 business days to process after the refund has been initiated, and another 5 business days from the date and time at which we receive the returned product.

Unauthorized Returns
If a package has been returned to our warehouse due to a delivery failure (ex: Incorrect address, unclaimed order, etc.) Customer Service will attempt to reach out to you at the email listed on your order offering the option of refunding your shipment minus the original shipping cost. Orders that were eligible for free shipping with be charged a $10 flat rate.

We are unable to process reshipments at this time and apologize for the inconvenience. You can simply place another order on flavourbeast.com – we strongly recommend you review the delivery details, and our terms and conditions are being followed to ensure a successful delivery.